Privacy policy

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Privacy policy -

Privacy Policy

FAFO Productions Ltd

Last updated: 22 September 2026

1. Who we are

FAFO Productions Ltd (“FAFO Productions”, “we”, “us” or “our”) is an independent theatre production company championing bold, exciting new writing.

We are responsible for deciding how and why your personal information is collected and used when you interact with our website and services.

Company name: FAFO Productions Ltd
Email: faroundfout@gmail.com
Company number: 17209348

2. What information we collect

Depending on how you interact with us, we may collect:

  • Contact information: Your name, email address and any details you provide through our contact forms or emails.

  • Ticketing information: Details associated with ticket purchases, bookings and attendance at our events.

  • Mailing list information: Your email address and communication preferences, if you choose to subscribe.

  • Website usage information: Technical information such as your IP address, browser type and how you interact with our website, where collected through cookies or similar technologies.

We only collect information that is relevant to the purpose for which it is being used.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries and communicate with you.

  • Process ticket purchases and manage event attendance.

  • Send newsletters and updates where you have chosen to receive them.

  • Manage relationships with writers, artists, collaborators and industry contacts.

  • Maintain, monitor and improve our website.

  • Meet our legal, accounting and administrative obligations.

We will only use your information where we have a lawful basis to do so, such as your consent, the performance of a contract, compliance with a legal obligation or our legitimate interests.

4. Mailing lists and marketing

If you sign up to receive updates from FAFO Productions, we may use your email address to send you news about our scratch nights, productions, writers and other opportunities.

You can unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly.

We will not sell your personal information to third parties or share it with other organisations for their own marketing purposes without your permission.

5. Ticketing and third-party services

We may use third-party platforms to sell tickets, process payments, manage mailing lists, host our website or provide other services.

Where you purchase tickets through an external ticketing provider, that provider may collect and process your information under its own privacy policy.

We encourage you to review the privacy policies of any third-party services you use. We are not responsible for the privacy practices of external websites or platforms.

6. Cookies and website analytics

Our website may use cookies and similar technologies to support its functionality, understand how visitors use the site and improve your experience.

Some cookies may be essential to the operation of the website. Where required, we will ask for your consent before using non-essential cookies.

You can manage cookies through our website's cookie settings or your browser settings.

For more information about cookies, please refer to our cookie notice [if applicable].

7. How we store and protect your information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements.

When information is no longer needed, we will securely delete it or anonymise it where appropriate.

8. Who we share your information with

We may share personal information with trusted service providers where necessary to operate our business, including website hosting providers, ticketing platforms, email marketing services and payment processors.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

Where third parties process personal information on our behalf, we take appropriate steps to ensure it is handled securely and lawfully.

9. International transfers

Some of our service providers may process or store personal information outside the United Kingdom.

Where this occurs, we will take appropriate steps to ensure that your information is protected in accordance with applicable data protection law.

10. Your rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Request the deletion of your personal information.

  • Ask us to restrict how we use your information.

  • Object to certain types of processing.

  • Request a copy of your information in a portable format, where applicable.

  • Withdraw your consent at any time, where processing is based on consent.

To exercise your rights, contact us at [Insert contact email].

You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how we use your information.

Website: https://ico.org.uk/make-a-complaint/

11. Third-party links

Our website may contain links to external websites, including ticketing platforms, social media and partner organisations.

Once you leave our website, the privacy practices of those websites are governed by their own policies. We encourage you to review them before providing personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal obligations.

Any updates will be published on this page, with the revised date shown at the top.

13. Contact us

If you have any questions about this Privacy Policy or how FAFO Productions handles your personal information, please get in touch:

FAFO Productions Ltd
Email: faroundfout25@gmail.com